Ordering: How to purchase from All Woman
When choosing an item you may need to consider your size as some garments have a limited range.
Refer to our size charts to determine your correct size before ordering.
Please contact us to discuss your requirements. We will advise
you of the availability, cost and delivery details of the order:
Email:
Phone: 07 4091 3839
Fax: 07 4091 2506
We do try to keep a good range of sizes, styles and colours in the shop but there may be occasions when we have to order stock in for you. This will be done as soon as possible and may result in a delay of a couple of weeks for you, although if we need to source the item from overseas then it can be about 4 to 6 weeks.
Please also be aware that many styles of lingerie do change and it may not always be possible to get exactly what you require. We will always advise you if this is the case, and wait for further instructions from you.
Ordering: How to Pay
Payment is due when your order has been confirmed by us. Goods will not be dispatched until payment has been received. All payments must be made in Australian currency. We offer various payment methods to you:
Credit Cards
You can use Mastercard, Visa and EFTPOS to pay for your purchases. Contact the store with your card number and expiry date and a receipt will be sent with your order. No records are kept of your card details.
Paypal
Paypal is not available at this time, however we are considering it as a future option for payment.
Money Order
When your order is placed we will advise you of the total price of the goods including GST and postage/freight. Please ensure the money order is made out to the full amount.
Cheques
Orders will only be dispatched when cheques have been cleared by the bank which can take up to 2 weeks.
Cash
Please do not mail cash. Cash payments can only be made in person in the shop.
Returns Policy
Refunds
Subject to the terms and conditions below, we are happy to arrange an exchange or offer a store credit or
voucher.
Product Returns
If you should be dissatisfied with your purchase you may return it for a store credit/voucher or exchange it according to the following terms. Cash refunds are only available if goods were purchased in the
store by cash.
1) Goods returned will only be considered if not used and returned with its original packaging. We reserve the right to refuse any returned goods if in our opinion the goods have been worn or damaged in any way.
2) All goods must be returned with the original receipt and the RETURN AUTHORISATION NUMBER (please contact us to be issued with the number) to be eligible for exchange or store credit.
3) You must contact us within 7 days of receiving your order to be considered for a store credit or exchange.
4) All returned goods (except faulty items) will be subject to any freight/postage fees incurred by us in the process.
